Terms & Conditions


The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Aquapulsespas.com.au indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Aquapulsespas.com.au.

Aqua Pulse Spas reserves the right to make changes to this site and these terms and conditions at any time.

By ordering on Aquapulsespas.com.au you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at aquapulsesales@outlook.com and we will remove you from marketing communications.


We welcome your comments about the Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to us, whether through the Website, e-mail, facsimile, mail or other means, shall be and remain the exclusive property of Aqua Pulse Spas. Your submission of any such Comments shall constitute an irrevocable assignment to Aqua Pulse Spas of any and all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. As such, Aqua Pulse Spas and any of its affiliates will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments which you do not intend to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.


Please review our Privacy Policy, which also governs your visit to the Website, to understand our privacy practices. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this Agreement.


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Aquapulsespas.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. Aquapulsespas.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Aquapulsespas.com.au is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Aquapulsespas.com.au. 


Aquapulsespas.com.au grants you a limited, revocable and nonexclusive license to access and make personal use of the Website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Aquapulsespas.com.au. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.

Neither the Website nor any portion of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Aquapulsespas.com.au. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Aquapulsespas.com.au and its affiliates without express written consent of Aquapulsespas.com.au. You may not use meta tags or any other hidden text using Aquapulsespas.com.au name or trademarks without the express written consent of Aquapulsespas.com.au. Any unauthorized use will immediately terminate the permission or license granted by Aquapulsespas.com.au

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website so long as the link does not portray Aquapulsespas.com.au or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by Aquapulsespas.com.au in its sole discretion. You may not use any Aqua Pulse Spas logo or other proprietary graphic or trademark as part of the link without express written permission of Aquapulsespas.com.au You may not make any other part of the Website, other than the home page of the Website, available as part of another service by “deep linking,” or otherwise, without prior written permission from Aquapulsespas.com.au.


Aqua Pulse Spas is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.


The delivery times provided by Aquapulsespas.com.au are estimates only. Aquapulsespas.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Aquapulsespas.com.au can not be held responsible for incorrectly entered delivery addresses.


The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. 


Aquapulsespas.com.au cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately.  We will attempt to update any incorrect order details, however due to the fast turn around of our warehouse/factory, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.


Some orders may incur a customs or import duty charge. Aquapulsespas.com.au do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Aquapulsespas.com.au will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Aquapulsespas.com.au will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.


Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.


You will not be charged for a pre-order item until the day the item is shipped.

Please note that delivery time for your pre-ordered item may change. To get an updated ETA of your pre-ordered item contact aquapulsesales@outlook.com 

Please be aware that any multiple item order containing a pre order item will not be shipped until the preorder item is ready for dispatch.


Returns on all products must be returned unopened and in original packaging. Under no circumstances can the product be returned once opened from original packaging and used unless deemed to be of a manufacturing fault covered by the warranty. Only products purchased on Aquapulsespas.com.au can be returned/exchanged to Aqua Pulse Spas with original tax invoice.

Faulty goods will be dealt with as per the manufacturer’s warranty. See manufactures warranty.

We recommend sending returns via registered post as we do not accept responsibility for lost items. Please refer to our exchanges & refund policy

See below for the time frame your exchange or refund must be made in:

  • Exchanges (full price items) – within 5 days      from the date that the goods are received.
  • Refunds/credits (full price items) – within 5      days from the date that the goods are received.



If notified before goods have been dispatched, Aquapulsespas.com.au can accommodate order cancellations. If items have been shipped, Aquapulsespas.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.


This site is owned and operated by Aqua Pulse Spas unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Aqua Pulse Spas. All software used on the site is the sole property of Aqua Pulse Spas or those supplying the software.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Aqua Pulse Spas prior written permission.

All rights not expressly granted herein are reserved.

Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Aquapulsespas.com.au shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Aqua Pulse Spas shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your account debited

If your account has already been charged for the purchase and your order is cancelled, Aqua Pulse Spas shall immediately issue a credit to your account in the amount of the charge.


This site may contain links to other sites on the Internet that are owned and operated by third parties.

You acknowledge that Aquapulsespas.com.au is not responsible for the operation of or content located on or through any such site.


Aqua Pulse Spas attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the Website are complete, reliable, current, or error-free. Unless otherwise stated, the prices displayed on the Website are quoted in Australian Dollars only.


Aquapulsespas.com.au have made every effort to display as accurately as possible the colours of our products that appear at the Website. As the actual colours you see depend on your computer monitor, however, we cannot guarantee that your monitor’s display of any colour will be 100% accurate.